About Us
About Us
Welcome to Smithers Toyota — your trusted partner for all things Toyota in Smithers and the surrounding communities. Nestled at 3187 Tatlow Road, we’re not just a dealership; we’re part of the fabric of this region. Our promise is simple: deliver quality vehicles, outstanding service, and honest guidance.
Who We Are
At Smithers Toyota, we believe cars are more than machines — they’re companions on life’s journeys. Whether you’re commuting, exploring BC’s rugged highways, or enjoying time in the outdoors, we want your vehicle experience to be safe, reliable, and satisfying.
We’re proud to offer:
- A full lineup of new Toyota vehicles — from efficient compact models to rugged trucks, including Tacoma, Tundra, RAV4, and more.
- A well-curated selection of pre-owned vehicles, including Toyota Certified Used, inspected and backed by strong service.
- Experienced, trained staff who care — not only about closing a sale, but ensuring you leave confident in your purchase.
What Makes Us Different
- Customer-first philosophy: We listen. We understand your driving needs, lifestyle, and budget. We aim to provide transparent, no-surprises advice.
- Local roots, big capabilities: Being in Smithers means rugged terrain, changing weather, and high expectations. We’re set up for those conditions — both in the vehicles we offer and in the support we deliver.
- State-of-the-art service facility: Our parts and service departments are equipped with modern tools and staffed by certified technicians who use genuine Toyota parts.
Our Services
We don’t just sell cars — we keep them healthy and performing. Here’s what you can expect when you trust us with your vehicle:
- Maintenance & repairs
- Genuine parts & accessories
- Warranty support & Toyota safety systems
- Financing & trade-ins — we work to make everything easy
Our Amenities
We want every visit to Smithers Toyota to be comfortable and stress-free. While your vehicle is being serviced, relax in our comfortable waiting area featuring:
- A TV with local programming and news
- A massage chair to unwind
- Complimentary tea and coffee
- Free Wi-Fi
Need to be somewhere? Take advantage of our complimentary shuttle service — we’ll get you where you need to go and pick you up when your vehicle is ready.
Complimentary Inspections & Alignment Checks
Because safety and performance are top priorities for us, we offer complimentary inspections and alignment checks with every service, and often with every purchase. Here’s what that means for you:
- Comprehensive inspection: We’ll check your vehicle’s critical systems — brakes, fluids, tires, lights, belts, and more — to spot potential issues before they become costly repairs.
- Alignment check: Proper wheel alignment is more than driving straight; it impacts tire life, fuel efficiency, and safety. We’ll assess whether your alignment needs adjustment, and if it does, we’ll walk you through the options to correct it.
- Transparent reporting: If we identify something that needs attention, you’ll get a clear explanation of the issue, why it matters, and what the repair/replacement would cost. No surprises.
- No obligation: These checks are complimentary — no fee. Just our way of helping keep you safe on the road, and ensuring your Toyota or pre-owned vehicle is performing as it should.
Our Community & Commitment
As members of Smithers, we understand and value the community — its people, its environment, and its spirit. We’re committed to:
- Supporting local causes and organizations
- Practicing environmental responsibility — efficient business operations, waste reduction, and eco-conscious choices
- Ensuring every customer — whether you’re buying new, pre-owned, or coming in for service — receives respectful, professional treatment
Come See Us
Whether you’re in the market for your next vehicle, just stopping in for a service, or curious about what Toyota options are right for you, we’re here. Drop by our showroom, book a service appointment, or give us a call. Let us show you what makes Smithers Toyota more than just a car dealership — a place you can truly rely on.
Have a question? We’re here to help!