Reviews

Reviews

Don't just take our word for the level of care that our team provides - read what our clients have to say about our business!

S
5.00

Susan H

Had a sudden loud problem near my air filter behind the lower glove compartment ...brought to Toyota in Smithers , a few months ago to sort it out. They installed a new air filter . The problem recurred, likely due to an odd cut out "gap", near the air filter , by a Vancouver garage to "remove a rat nest" ... When I stopped in today, and Wanda asked Kurt to listen about my repeat problem. He kindly offered to take a " quick look". Fortunately, the problem was very quickly sorted by Kurt and they put in a 2nd air filter at no charge... I really appreciated Kurt and Wanda's help to me as a customer , and taking time on the fly to finish resolving this unusual air filter problem.

S
5.00

Sandy Nickel

A
5.00

Alec Noftall

Awesome service very informative Above and beyond

K
5.00

Kristen Sam

Got a warranty part fixed here! Very nice & professional service, & have a shuttle service! Will be back for future fixes, felt very welcomed

A
5.00

Aaron Burk

Loved seeing the classic Land Cruiser truck you have on display here. Do you guys sell to American customers?

S
5.00

Stefanie Tates

Huge thank you to Smithers Toyota! We came from Prince Rupert to buy our new RAV4 and had the best experience. Todd and Jamie were great to work with and made everything so easy!

B
5.00

Bawa Singh

One of the best dealership in BC Thank you guys for doing great work 👏

M
5.00

Midori Frisk

When I broke down in the middle of a roadtrip Sean from the maintenance team worked with the nearest dealership to where I broke down to ensure my car got fixed. He stayed in continual contact with me and went above and beyond to make sure repairs went smoothly. Fantastic customer service! Edit: had to come back and leave more praise - over a year after I had the issues I wrote about above, I got a call from the dealership to check in. I've since moved away from Smithers, but over the phone they were able to help me troubleshoot an ongoing issue I was having and told me exactly what the fix was. Truly stellar customer service from this location!

M
5.00

Matt Henry

We bought the RAV4 Prime electric hybrid from Bryan. He did a great job in keep us posted while we waited for our new, when I arrived everything was in order and ready for us. We want to thank the team, we appreciate the A+ service 🙏🙏🙏

S
5

Stefanie Tates

Huge thank you to Smithers Toyota! We came from Prince Rupert to buy our new RAV4 and had the best experience. Todd and Jamie were great to work with and made everything so easy!

M
5

Matt Henry

We bought the RAV4 Prime electric hybrid from Bryan. He did a great job in keep us posted while we waited for our new, when I arrived everything was in order and ready for us. We want to thank the team, we appreciate the A+ service 🙏🙏🙏

C
5

Claire Nicole

Bought my first brand new vehicle here in June. Huge shout out to Rick from sales who made finding the right truck a breeze, Jamie from finance who talked through all the paperwork and patiently explained everything, and Shawn from service who assisted in finding gorgeous tires/rims and getting the lift etc put in super quickly, as well as the rest of the team behind the..

T
5

Tina Martens

Impeccable service!! We loved our experience buying a new RAV4. We would highly recommend Glacier Toyota to anyone buying a new or used vehicle. They treated us like family and went through the vehicles features with us before we drove away. Supper friendly staff and supportive. Thank you for our new RAV4!

A
5

Aaron Burk

Loved seeing the classic Land Cruiser truck you have on display here. Do you guys sell to American customers?

B
5

Bawa Singh

One of the best dealership in BC Thank you guys for doing great work 👏

M
5

Midori Frisk

When I broke down in the middle of a roadtrip Sean from the maintenance team worked with the nearest dealership to where I broke down to ensure my car got fixed. He stayed in continual contact with me and went above and beyond to make sure repairs went smoothly. Fantastic customer service! Edit: had to come back and leave more praise - over a year after I had the issues...

E
5

Ed Trowell

Amazing staff throughout.... a huge shout out to Bryan and Jaime for making our experience so wonderful!

L
5

Lindsy Dwyer

Helpful and friendly staff

S
5

Sean J

Feeling well looked after and valued as a customer having had 2 4Runners and 2 Tacomas serviced by the dealership. Always friendly, professional, and accommodating. Also, I don't feel I've spent any more than servicing at any other shop. The best overall dealership and I've lived all over BC!

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